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ACHQ Email Sending Approval
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=== Step-by-Step Instructions === To set up and manage Email Sending Approval, follow these detailed steps: ==== Step 1: Setting Up Email Sending Approval ==== 1. Log into your ACHQ account and click on '''Settings''' in the main menu. 2. Navigate to the '''Approvals''' tab within the Settings. 3. Choose from the following configuration options for enabling email sending approvals on sub-accounts: * '''Enforce for all accounts''': This option applies the email sending approval requirement to all existing and future sub-accounts. * '''Automatically enforce based on label''': This selection allows you to specify which sub-accounts require approval based on assigned labels. * '''Manually select specific accounts''': Utilize this option to individually choose which sub-accounts will be subject to the approval process. 4. Click on the '''Save''' button to confirm your configuration. ==== Step 2: Submitting Campaigns for Approval ==== 1. A sub-account prepares a draft campaign and selects the '''Submit for approval''' button. The campaign will show a status of '''Pending HQ approval''' on the Campaign Overview page until it is acted upon. ==== Step 3: Approving or Denying Campaigns ==== 1. From the ACHQ account, click the '''Campaigns''' tab. 2. Access the '''Campaign approval''' tab to view pending campaign approvals. 3. When a campaign is submitted for approval, you'll see a notification badge indicating unread approvals. 4. Click the '''Review''' button next to the campaign that requires your approval. This will open the campaign in the sub-account in a new browser tab for examination. 5. After reviewing, switch back to the ACHQ tab to take either of the following actions: * To approve the campaign, click the '''Approve''' button. * In the '''Notify users''' modal, select the emails from the sub-account that should receive approval notifications. * To deny the campaign, click the '''Deny''' button. * In the '''Notify users''' modal, enter a reason for the denial and select which sub-account emails to notify. 6. Complete the process by clicking the '''Notify''' button to send the approval or denial notification. ==== Step 4: Post-Approval Actions ==== - If the campaign is approved, the status will change to '''Approved by HQ''', enabling the sub-account to send the campaign directly. - If the campaign is denied, the sub-account must address the denial reason, amend the campaign, and click the '''Submit for approval''' button again to restart the approval process. - To send the campaign, the sub-account user should select the '''Continue''' button next to the campaign, followed by the '''Send''' button.
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