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View the segment of a campaign
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== Step-by-step instructions == === First Option: View the Segment in the Campaign Overview === 1. Click '''Campaigns''' on the left menu to access the Campaign Overview. 2. You have two ways to view your campaign details from here: * **List View**: * Click the '''List View''' tab at the top of the page. * Click the name of the sent campaign. * A '''Campaign Details''' modal will pop up. Click the '''View Conditions''' button. This button appears only if a segment was used at the time of sending. * **Calendar View**: * Click the '''Calendar''' tab at the top of the page. * Click the name of the sent campaign. * Similarly, a '''Campaign Details''' modal will open. Click the '''View Conditions''' button, which will only be visible if a segment was used. The '''View Conditions''' button will display the segment’s name along with its conditions as they were at the time the campaign was dispatched. Please note that if you have altered the segment after the campaign was sent, those changes will not be visible in the campaign details. For users who sent their campaign using a legacy list segment, it’s essential to note that the information in the '''View Conditions''' button may not accurately reflect the segment if updates have been made after the campaign was sent. It is advisable to convert legacy list segments to the updated segment experience to maintain accuracy. === Second Option: View the Segment in the Campaign Report === 1. Navigate to the report for the campaign by clicking '''Reports''' > '''Campaigns''' > '''All Campaigns'''. 2. Click the campaign title to enter the report, and then click '''Details''' located at the bottom right. 3. After clicking on '''Details''', a modal will appear containing all basic information for that campaign, including the segment data. 4. To find the segment associated with your campaign, click '''Contacts''' > '''Lists'''. Then, use the dropdown for the list your campaign was sent to, and click on '''Segments'''. === Third Option: Copy the Campaign === When you copy a campaign, it retains the exact settings that were in place when it was originally dispatched. Here’s how to do that: 1. Click '''Campaigns''' on the left menu. 2. To the right of the campaign you wish to copy, click the dropdown arrow and select '''Duplicate'''. 3. A copy will appear in your list of campaigns. Open the copied version. 4. On the '''Campaign Summary''' page, scroll down to the '''Recipient Selection''' section. You will see the name of the segment that was used when the original campaign was sent in the '''Segment''' field. 5. From there, you can further refine your view by clicking '''Contacts''' > '''Lists''' and using the dropdown for the list the campaign was sent to, then selecting '''Segments'''.
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