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Expediting your campaign approval process
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== Step-by-Step Instructions == 1. **Receiving Notification**: The process kicks off when you receive an email from the '''Deliverability Team'''. This email indicates that your account has been flagged for review due to spam complaints. 2. **Understanding the Questions**: In their correspondence, the team will likely pose specific questions designed to gain clarity on your contact list and email sending practices. 3. **Provide Detailed Responses**: It's essential to respond thoroughly to the questions posed. Here are the types of inquiries you might encounter: * **What is the original source of your contacts?** - Clearly describe how you obtained your contact list. For instance: - If you used a subscription form, provide the URL of that form. - If contacts were migrated from another platform, specify the previous service and any relevant send statistics. * **What steps were taken to acquire these contacts?** - Explain the opt-in process, detailing whether a '''single opt-in''' or '''double opt-in''' method was used, or how offline contacts were collected. * **Were there any changes that may have led to a high complaint rate?** - Discuss any recent modifications in your contact lists or emailing frequency that may have contributed to the spike in complaints. 4. **Review and Follow Up**: After submitting your responses, the '''Deliverability Team''' will analyze the information and may reach out with further suggestions.
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