Editing Error: Deals CSV not importing (section)

== Step-by-Step Instructions ==
Follow these steps to diagnose and resolve the "unknown error" during your Deals CSV import:

=== Step 1: Access Import/Export Status ===
1. Log into your ActiveCampaign account.
2. Navigate to '''Deals'''.
3. Click on '''Import/Export Status'''.

=== Step 2: Download Error File ===
1. In the import/export status section, locate the error file linked next to the failed import.
2. Click on the '''Download''' button to save the file to your computer.

=== Step 3: Review the CSV File ===
1. Open the downloaded error file in your preferred spreadsheet application.
2. Carefully review the contents, particularly the formatting of numbers in the custom fields.

=== Step 4: Check Number Formatting ===
1. Ensure that any numerical values are formatted correctly; for example, a number should appear as '''100000.00''' instead of '''100.000,00'''.
2. Remove any commas and ensure that decimal points are correctly placed as needed.

=== Step 5: Reimport the Adjusted CSV ===
1. After making the necessary adjustments to the number formatting, save the CSV file.
2. Return to the '''Import/Export Status''' section and reimport the modified file.

=== Step 6: Confirm a Successful Import ===
1. Check the import status under '''Deals''' > '''Import/Export Status'''.
2. Ensure that there are no errors listed related to the reimported CSV file.