Editing Engagement Management tool (section)

== Step-by-Step Instructions ==
This section provides a detailed walkthrough for using the Engagement Management tool effectively.

=== Unsubscribe All Contacts Who Have Never Engaged With Your Emails ===
If you wish to unsubscribe all contacts who have never engaged with your emails, follow these steps:

1. Click '''Contacts''' > '''Lists''' on the left menu.
2. Locate the list you wish to clean, and click the down caret next to the '''Import Contacts''' button.
3. Select '''Engagement management''' from the dropdown.
4. Click '''View Cleanup Options''' for the selected list.
5. In the modal window that appears, choose the '''Unsubscribe all unengaged contacts''' option.
6. Type the required '''tag''' to apply to contacts who will be unsubscribed into the provided field.
7. Click the '''Remove unengaged contacts''' button.

A confirmation message will appear on the Engagement Management page in your account, indicating that unengaged contacts have been unsubscribed and allowing you to navigate away safely.

=== Unsubscribe All Contacts Who Have Not Engaged With Your Emails Past a Certain Date ===
To unsubscribe contacts based on engagement inactivity within a specified timeframe, do the following:

1. Click '''Contacts''' > '''Lists''' to navigate back to the Lists Overview page.
2. Select your desired list and click the down caret next to the '''Import Contacts''' button.
3. Choose '''Engagement management''' from the dropdown.
4. Click '''View Cleanup Options''' for your chosen list.
5. In the subsequent modal window, select the '''Unsubscribe all unengaged contacts past a certain date''' option.
6. Choose your desired timeframe (3, 6, 12, or 24 months).
7. Enter the required '''tag''' to be applied to the unsubscribed contacts in the designated text field.
8. Click the '''Remove unengaged contacts''' button.

A confirmation message will indicate the completion of the unsubscription process.