Editing Conversations visitor detail pane overview (section)

== Step-by-Step Instructions ==
Once you have accessed the '''visitor detail pane''', you can utilize the following functionalities:

=== For Known Visitors ===
- **View the contact's avatar**: If the avatar is available, it will be displayed at the top of the visitor detail pane.
- **View social media links**: If available, links to the visitor's social media profiles will be present.
- **View visitor's contact profile**: You can see all existing details about the visitor in their profile.
- **Update contact field values**: You can edit various details directly through the pane.
- **Reorder and show/hide contact fields**: Utilize the customization features to organize the information as per your workflow.
- **View associated deals**: See any deals connected to the contact.
- **Create a deal**: Initiate a deal directly from the visitor detail pane.
- **Add/remove contact tags**: Manage the tags associated with the contact.
- **View eCommerce order information**: Access details regarding previous transactions.
- **Expand and collapse widgets**: Organize your view based on what's important for the conversation.

=== For Unknown Visitors ===
- **View the site visitor's number**: You’ll see a unique identifier for visitors who are not recognized.
- **Manually add an email**: If you the visitor shares their email, you can input it here.

=== Customization Options ===
You can customize the visitor detail pane according to your preferences. These customizations are saved across sessions but are unique to each agent:

1. To access customization options, open a conversation with a known visitor.
2. Click the gear icon next to the visitor's name.
3. Here, you can reorder, show, or hide various widgets and fields.

==== Reorder Widgets ====
To reorder widgets in the visitor detail pane:
1. Open a conversation in the unified inbox.
2. Click the gear icon next to the visitor's name.
3. Drag and drop the items to rearrange their order.

==== Show or Hide Widgets ====
To manage the visibility of widgets:
1. Open any conversation.
2. Click the gear icon.
3. Click the eye icon to hide/show any specific widget.