Editing Contact did not receive automation email (section)

== Step-by-Step Instructions ==
Follow these steps to analyze and address the issue of a contact not receiving an automation email:

1. **Log into your ActiveCampaign account.**
2. **Navigate to the 'Automations'** section from the left-hand menu.
3. **Select the specific automation** that you want to investigate.
4. **Access the contact list** associated with this automation:
   - Use the contact search function to locate the individual in question.
5. **Review the contact's status** to identify potential issues:
   - Check if the contact has reached or skipped the "Send an email" action within the automation.
6. **Verify the contact's subscription** status. Confirm that the contact is subscribed to the necessary list(s).
7. **Look for other important details**: 
   - Determine if the contact's status is unsubscribed, bounced, or unconfirmed.
   - Check if the email was misplaced in a folder or tab in the contact's inbox.
   - Ensure if the email went to the spam folder or if the sender is on the contact's safe sender list.

If further assistance is needed, or if all appears correct but the issue persists, consider reaching out to the customer experience team.