Editing Action step (section)

== Step-by-Step Instructions ==

Here is a comprehensive guide on how to set up the '''Action''' step in your WhatsApp messaging flows:

1. **Accessing the Messaging Flow**:
   - Open your existing messaging flow or create a new one from the [[Messaging flows]] dashboard.

2. **Adding an Action Step**:
   - In the flow canvas, click on the "+" button to add a new step.
   - From the list of available steps, select '''Action'''.

3. **Configuring the Action Step**:
   - In the configuration window that appears, you will have several options to fill out:
     - **URL**: Enter the endpoint URL where you want to send your request.
     - **Method**: Choose the desired HTTP method (e.g., GET, POST, PUT, DELETE) for your request.
     - **Headers**: Specify any necessary headers that should accompany your request.
     - **Body**: Input the body of your request, which can be configured in various formats, such as a JSON object or plain text.
     - **Query Parameters**: Add any key-value pairs required to be appended to the URL for the request.
   
4. **Defining Request Body Types**:
   - Select the appropriate type for the request body. Options include:
     - '''JSON object'''
     - '''Form URL encoded'''
     - '''Multipart form'''
     - '''XML'''
     - '''YAML'''
     - '''Plain'''
     - '''None'''

5. **Handling Responses**:
   - The '''Action''' step creates two branches on the canvas:
     - **Successful Branch**: Executes when the request is successful (status code 2XX).
     - **Error Branch**: Activated if the request fails or returns any status code other than 2XX, allowing you to manage errors effectively, such as retrying the request or notifying users of issues.

6. **Saving the Flow**:
   - After configuring the step, make sure to click the **Save** button to apply your changes.