Editing Automations Builder (section)

== FAQ ==

=== Is the new Automations Builder enabled for all users? ===
Yes, as of November 2024, the updated Automations Canvas is the default experience for all ActiveCampaign users.

=== What does “chip styling” mean in this context? ===
Chip styling refers to compact, rounded visual elements that represent individual automation steps (like "Send Email" or "Add Tag"). It visually differentiates actions and enhances readability.

=== How do I search within an automation? ===
Press '''CTRL + F''' while inside the Automations Builder. This activates a new custom '''Find and Search''' feature that lets you locate specific steps by keyword within your automation.

=== Can I still access previous versions of the Automation Builder? ===
No, the updated Automations Builder is now the default. All users are migrated to this new experience.

=== My visual actions look misaligned. What should I do? ===
Try refreshing your browser or clearing cache. If the issue persists, ensure your browser is up to date.

=== Will my existing automations be affected? ===
No, your existing automations remain intact. The new update only enhances how you view and interact with automation workflows, not the logic itself.

=== Who can access these updates? ===
All ActiveCampaign customers now have access to the updated Automations Canvas, regardless of plan level.