Editing Security incident involving Dropbox Sign (section)

=== Introduction ===

On May 1, 2024, ActiveCampaign was alerted about a security breach from Dropbox Sign (previously known as HelloSign). The incident involved unauthorized access to Dropbox Sign's production environment, leading to the exposure of the names and email addresses of recipients linked to Dropbox Sign documents or agreements. It is crucial to note that there is currently no evidence to suggest that the contents of these documents were accessed. 

Understanding security incidents is vital for users, as it helps them protect their information and maintain confidence in the services they use. ActiveCampaign acted swiftly upon notification, implementing immediate security measures recommended by Dropbox Sign to safeguard customer documents and agreements.