Editing Create contacts from conversations (section)

== Introduction ==
Creating contacts from conversations is a valuable feature in ActiveCampaign that enables businesses to collect and manage customer information directly when they interact with your support team or chatbot. This feature is crucial as it enhances customer relationship management by capturing valuable contact details at the point of engagement. By transforming conversations into tangible contact records, you streamline communication and ensure that no potential lead is overlooked.

In this article, we will explore the methods to create contacts from conversations, access the necessary settings, provide detailed step-by-step instructions, discuss configuration options, offer best practices, troubleshoot common issues, and answer frequently asked questions.