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=== Why This Feature Matters === Integrating Zendesk Support with ActiveCampaign creates a comprehensive overview of customer interactions, enabling businesses to provide tailored support. When a ticket event occurs in Zendesk, the integration automatically updates contact records in ActiveCampaign, ensuring that your team always has access to the most current information. This not only streamlines the workflow but also enhances the quality of customer engagement, ultimately contributing to improved customer satisfaction and retention rates.
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