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== Introduction == The Cancel Conversations feature in ActiveCampaign allows users to disable the Conversations functionality, which is crucial if you no longer wish to leverage chat capabilities on your website or manage customer messages through the unified inbox. Understanding how to cancel Conversations not only helps in managing your account effectively but also ensures a smoother transition if you're switching to another communication method. Once Conversations is canceled, it is important to note that the feature will be disabled, leading to no further inbound messages and removal of the chat widget from your site. Despite the cancellation, data accumulated prior to the cancellation will still be accessible in the unified inbox and contact records.
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