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== Introduction == The '''1:1 email threading''' feature in ActiveCampaign allows users to create a seamless communication experience by sending multiple 1:1 emails in an automation that appear as one continuous email thread in the contact’s inbox. This capability not only reduces clutter and confusion but also enhances clarity and consistency in messaging, fostering a better customer experience while improving user engagement. By utilizing threading, recipients can easily follow the conversation without navigating through multiple separate emails. This feature is particularly beneficial for sales outreach and customer relationship management (CRM), as it facilitates more organized communication.
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