Editing Labels Management Update (section)

== Troubleshooting ==

If you are experiencing issues using the labels management features, consider the following:

* **Labels page not visible?** – Ensure you’re on a **Plus**, **Pro**, or **Enterprise** plan.
* **Changes not reflected in campaigns?** – Verify the label has been saved and there are no browser caching issues. Refresh and check other objects to confirm global application.
* **Label not deleting?** – You may lack appropriate user permissions. Ensure your admin role has full access to label configuration.
* **Can’t create a label with the same name?** – Label names must be unique across the platform. Use modifiers or suffixes to differentiate.
* **User toggle not showing?** – Confirm that your account has enabled '''User Group Labels''' visibility. This might be temporarily disabled or permission-restricted.

For persistent issues, contact ActiveCampaign Support or check the latest updates via the [[ActiveCampaign Release Notes]].