Editing Connect VTEX to ActiveCampaign (section)

== FAQ ==
*'''What data is synced from VTEX to ActiveCampaign?'''
Data synced includes contacts, website visits, purchase data, abandoned cart data, and form data.

*'''Do I need specific permissions to set up the integration?'''
Yes, you will need Administrator access in VTEX to install and configure the app properly.

*'''How does the abandoned cart sync work?'''
The abandoned cart sync retrieves customer information and abandoned cart data to enable email reminders.

*'''Will my existing automations in ActiveCampaign be affected?'''
It's recommended to disable automations before syncing to prevent automatic emails from being sent unintentionally.

*'''Can I sync historical order data?'''
Yes, the integration allows for the syncing of historical order data from your VTEX account to ActiveCampaign.

*'''What should I do if I experience issues with the integration?'''
Review the configurations, ensure fields are filled correctly, and consult the Help Center for more advanced troubleshooting.

*'''Is Site Tracking necessary for the integration?'''
While it's not mandatory, Site Tracking enhances your analytics and user engagement options within ActiveCampaign.

For further assistance, you can reference the following useful articles:
- [Getting started with the API](https://help.activecampaign.com/hc/en-us/articles/207317590-Getting-started-with-the-API)
- [Create a custom contact field](https://help.activecampaign.com/hc/en-us/articles/221433307-Custom-contact-field-overview#01G8KPAGCN83FT1W28X4NDFDH9)
- [Abandoned Cart Deep Data Overview](https://help.activecampaign.com/hc/en-us/articles/360001045964)
- [How to set automations to “inactive” in ActiveCampaign](https://help.activecampaign.com/hc/en-us/articles/360000374270)
```