Editing New Segments Experience (section)

== Troubleshooting ==

While the New Segments Experience is designed for ease of use, here are some common issues and their resolutions:

* **Converted segments not appearing in the Segments tab:**  
  Double-check that segments have been properly selected during conversion and that the '''Convert to Segment''' button was clicked.

* **AI-Suggested Segments not showing up:**  
  AI recommendations may take time depending on the volume of contact engagement data. Ensure your account has recent campaign/activity history for best results.

* **Overlap between Saved Segments and Lists:**  
  Avoid creating segments that duplicate existing list structures. Instead, use tags or advanced conditions to create more granular targeting.

* **Inconsistent recipient counts:**  
  The '''Segments Overview Page''' displays both active and total contacts, which may vary based on automation statuses or updated list membership.