Editing Field mapping cheat sheet (section)

== FAQ ==
=== Q1: What happens if I map an unsupported field? ===
Mapping an unsupported field may result in records not syncing correctly, leading to data discrepancies.

=== Q2: Can formula fields be updated in ActiveCampaign? ===
No, updates to formula fields in ActiveCampaign will not change the values of corresponding fields in Salesforce as these operate as a one-way sync.

=== Q3: How do I trigger a sync after updating a formula field? ===
To initiate a sync, make a minor edit to the related contact or lead in Salesforce, such as adding a period to a text field.

=== Q4: Are there any limits on the field types that can be synced? ===
Yes, specific field types like formula fields and boolean fields have restrictions on how they can be mapped.

=== Q5: How do I check the synchronization status? ===
The sync status can be checked within the ActiveCampaign account under integration settings.

=== Q6: Why are some fields not syncing at all? ===
Fields may not sync if they are unsupported combinations or if they are incorrectly configured in the mapping setup.

=== Q7: Where can I find help for mapping issues? ===
For further assistance, consult the ActiveCampaign support documentation or reach out to customer support.

By understanding the capabilities and limits of field mapping in the ActiveCampaign Salesforce integration, users can optimize their data management processes effectively.
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