Editing Exclusion list overview (section)

=== FAQ ===

==== Q1: What happens if a contact is on the Exclusion List? ====
A: Contacts on the Exclusion List will not receive any campaigns or automation emails, although they may still appear as '''Active''' in your contacts list.

==== Q2: How can I see who is on my Exclusion List? ====
A: You can view your Exclusion List by navigating to '''Contacts''' > '''List Exclusions''' in your ActiveCampaign account.

==== Q3: Can I remove contacts from the Exclusion List? ====
A: Yes, you can remove contacts individually or in bulk from the Exclusion List at any time.

==== Q4: Do contacts on the Exclusion List affect my campaign metrics? ====
A: Yes, contacts on the Exclusion List are included in the '''Total Contacts''' shown on Campaign Summary pages, but they will not impact the delivery metrics since they do not receive emails.

==== Q5: Can I add partial email addresses to the Exclusion List? ====
A: Yes, you can specify partial email addresses that begin with or end with certain criteria when adding exclusions.

==== Q6: What if a contact wants to be added back after marking as spam? ====
A: You will need to submit a ticket to the Customer Experience Team, provided that the contact confirms their desire to be re-added.

==== Q7: Are there any limits to how many contacts I can add to the Exclusion List? ====
A: Check the ActiveCampaign plan details, as limits may vary depending on the plan you are subscribed to.

For more information about managing exclusions effectively, return to the [[Contacts]] or [[List Exclusions]] categories.
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