Editing Error: Deals CSV not importing (section)

== FAQ ==
=== 1. What does the "unknown error" message mean? ===
The "unknown error" occurs due to formatting issues in your CSV file, particularly with numerical values.

=== 2. What are the mandatory fields needed for a successful import? ===
You must provide a '''Pipeline''', '''Stage''', '''Deal title''', '''Deal owner''', and either a '''Contact''' or '''Account'''.

=== 3. Can I use commas in numerical values during the import? ===
No, you should ensure that numerical values do not contain commas. They should be formatted correctly according to the system requirements.

=== 4. What should I do if my CSV file is still not importing after reformatting? ===
Revisit the error file for any specific error messages that could indicate what still needs to be corrected.

=== 5. Where can I learn more about dealing with import errors? ===
You can refer to the ActiveCampaign documentation for more details on [[Deal Import Error Messages]].

=== 6. How can I prevent import errors in the future? ===
Consistently check and clean your data, use templates for imports, and ensure correct formatting based on the required standards.

=== 7. What plans include the ability to import deals? ===
This feature is available on Plus, Professional, or Enterprise plans of ActiveCampaign.

For any further inquiries, please consult with ActiveCampaign's support or refer to the [[Deals]] and [[Import/Export]] documentation for additional resources.
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