Editing Create contacts from conversations (section)

== FAQ ==
=== Can I email contacts created from the Capture Form? ===
No, contact records created via the Capture Form are not considered opted-in and cannot be added to email marketing lists. You may invite contacts to subscribe through follow-up communications.

=== What happens to visitors who leave before they submit an email address? ===
Conversations not completed before submission are captured and stored in your unified inbox. If the visitor returns within 30 days and submits their email address, a contact profile will be created.

=== Why do some of my contacts have social media links? ===
The social media links appear based on the email address shared by the visitor and provide additional context during interactions.

=== How do I customize the fields in the form used for contact creation? ===
You can customize form fields in the '''Form''' block within the '''Chatbot Automation''' tab under '''Conversations Settings'''. Adjust the required status and delete any unnecessary fields.

=== What is the limit on the fields I can collect in the form? ===
While there are no strict limits on the number of fields, it is best to keep the form concise to encourage visitor submission.

=== How do I access the Conversations unified inbox? ===
The unified inbox can be accessed directly from the '''Conversations''' section in the left menu of your ActiveCampaign account.

=== Is there a way to automatically link responses to contacts created from emails? ===
While there are no automation triggers associated with contacts created from inbound emails, their conversations will be logged under the contact's record in the Conversations tab.

By utilizing the features detailed above, you can effectively harness the power of conversations to create contacts, enhancing your customer management and engagement strategies in ActiveCampaign.
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