Editing Connect ActiveCampaign to Microsoft Dynamics 365 (section)

== FAQ ==
=== 1. What plans can access the ActiveCampaign and Microsoft Dynamics 365 integration? ===
This integration is available for the **Enterprise** plan only.

=== 2. Do I need special permissions to set up the integration? ===
Yes, users require either the System Administrator role or the ActiveCampaign Admin Security role in Microsoft Dynamics 365.

=== 3. How do I obtain my ActiveCampaign API URL and Key? ===
You can retrieve your API URL and Key by following the instructions at this link: [https://help.activecampaign.com/hc/en-us/articles/207317590-Getting-started-with-the-API#how-to-obtain-your-activecampaign-api-url-and-key].

=== 4. What types of data can I sync between ActiveCampaign and Microsoft Dynamics 365? ===
You can sync leads, contacts, account information, and opportunities.

=== 5. What should I do if my data does not sync immediately? ===
Ensure that your sync settings are enabled and correctly configured. Data will only sync when the next scheduled sync occurs.

=== 6. How can I view marketing activities for synced leads and contacts? ===
You can view recent marketing activities in Microsoft Dynamics for each synced lead and contact through the relevant sections in the platform.

=== 7. Is it possible to map custom fields in this integration? ===
Yes, you can remap standard fields to custom fields for Leads and Contacts with certain restrictions as mentioned in the setup instruction.