Editing Assign seats for Conversations (section)

== FAQ ==
# '''What is a seat in Conversations?'''
A seat in Conversations allows a user to be designated as an agent, enabling them to manage and respond to conversations within ActiveCampaign.

# '''Can I change a user's access level?'''
Yes, as an Account Admin, you can change a user's access level by selecting the appropriate radio button on the Roles page.

# '''Are there any limitations on the number of agents I can assign?'''
Yes, the number of agents you can assign is limited by the number of purchased seats available for your ActiveCampaign account.

# '''What happens if a user isn't assigned a seat?'''
Users without a seat will have limited or no access to Conversations, depending on the level assigned to them.

# '''Is access to Conversations available on the mobile app?'''
Only users assigned the '''Agent''' role can log in and use the Conversations mobile app for managing interactions.

# '''How do I know which users have been assigned seats?'''
Users and their roles are listed on the '''Roles''' page within the Conversations Settings.

# '''Can non-agents view conversations?'''
Only users with the '''Viewer''' role can view conversations, whereas users with '''No Access''' cannot view conversations at all.
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