Editing Using Conversations as a ticketing support system (section)

=== Troubleshooting Section ===

If you encounter issues while setting up or using the ticketing support system, try the following troubleshooting steps:

* Ensure the '''Conversations''' feature is enabled in your account settings.
* Double-check that the inline form is properly created with all required fields.
* Make sure that the automation is activated and not paused.
* Verify that your Conversations forwarding email address is accurately configured.

If problems persist, consult the ActiveCampaign support documents or reach out to customer service for additional assistance.