Editing Custom domain name (CNAME) (section)

== FAQ ==

=== 1. How long does it take for my custom domain to become active? ===
It can take up to 48 hours for your CNAME to propagate and become active.

=== 2. Can I use the same CNAME for multiple ActiveCampaign accounts? ===
No, a CNAME can only point to a single destination and cannot be used for multiple accounts simultaneously.

=== 3. What do I do if my custom domain is not working? ===
First, confirm your DNS settings with your domain registrar and ensure the correct Domain Alias is entered in your ActiveCampaign settings.

=== 4. What is a wildcard domain? ===
A wildcard domain allows your CNAME to handle multiple subdomains under a single domain, useful for accounts that share the same domain.

=== 5. Can I revert to the default ActiveCampaign URL after setting up a custom domain? ===
Yes, you can remove the custom domain from your settings anytime to revert to your default ActiveCampaign URL.

=== 6. Is there any cost associated with setting up a custom domain name? ===
Setting up a CNAME might involve costs from your domain registrar, but ActiveCampaign does not charge for this feature.

=== 7. Can I change my custom domain name later? ===
Yes, you can change the custom domain name by updating the CNAME settings with your domain registrar and adjusting it in your ActiveCampaign account.

This comprehensive guide ensures you're well-equipped to set up and manage your custom domain name (CNAME) within ActiveCampaign effectively.
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