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Connect your email account to ActiveCampaign
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== FAQ == * '''What types of email accounts can I connect to ActiveCampaign?''' You can connect Gmail, IMAP, or Microsoft Exchange accounts. * '''How do I know my email connection is successful?''' Upon successful connection, the '''Connected Emails''' page will showcase your email account information, indicating the status as connected. * '''Are emails synchronized across user accounts?''' No, connected emails and synchronized messages are user-specific; other users will not have access to them. * '''Can I hide emails sent from my connected account?''' Yes, you can set the '''Email visibility''' to '''Private''' to limit access to your emails. * '''What should I do if I get an error while connecting?''' Ensure your login details are correct, verify your network connection, and consider reaching out to the Customer Experience Team for assistance. * '''Is it possible to change my preferred email account after connecting?''' Yes, you can change your preferred email account by accessing the '''Preferred Email Account''' dropdown in the '''Connected Emails''' settings. * '''Do connected emails automatically sync old messages?''' Yes, emails from up to a year ago and all future emails will sync once connected. By following the above steps and guidance, you'll be able to leverage the Connected Emails feature effectively within ActiveCampaign, enhancing your email communication and relationship management within the Deals CRM. ```
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