Editing Chat Conversation report (section)

== FAQ ==
=== 1. What is the '''Chat Conversation report'''? ===
The '''Chat Conversation report''' is a dashboard that displays metrics on all interactions made through the Conversations chat function.

=== 2. How can I filter my report data? ===
You can filter the report data by clicking the '''Chat Conversations Date''' dropdown at the top and selecting your desired date range.

=== 3. What statistics can I view in the report? ===
You can view statistics such as '''Conversations Started''', '''Contacts Created''', '''Messages Received''', and more.

=== 4. Can I download my report data? ===
Yes, you can download statistics and table data into CSV files via the '''Download Data''' option.

=== 5. What should I do if I don't see any data in my report? ===
Check your date filters and user permissions to ensure you are set to view data correctly.

=== 6. How often should I review the '''Chat Conversation report'''? ===
Regularly reviewing the report helps in identifying trends and making necessary adjustments to improve customer engagement.

=== 7. Is the Conversations feature available for all plan types? ===
No, the '''Conversations''' feature is no longer available for purchase to new customers as of January 3, 2023.

For more information on ActiveCampaign reports, refer to the [[Reports]] category.
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