Editing Change the Primary Administrator (section)

== FAQ ==

=== Q1: Can I have multiple Primary Administrators? ===
No, each ActiveCampaign account can only have one '''Primary Administrator''' at a time.

=== Q2: What happens if my email address gets disconnected from my account? ===
If your email is disconnected, you will no longer have access to your account. It is vital to ensure the new admin email is correctly configured.

=== Q3: How long does it take to process a change in the Primary Administrator? ===
Changes made through the Primary Administrator are immediate, while changes performed by Admin group members require saving the settings, ensuring the new email is correctly authenticated.

=== Q4: Can I change the domain of the Primary Administrator's email? ===
Yes, but the new email's domain must be verified and authenticated as per ActiveCampaign guidelines.

=== Q5: What if I forget to save changes when updating admin details? ===
If you do not click '''Save''', changes will not be applied. Always ensure to confirm that settings are saved.

=== Q6: How can I verify my email domain for authentication? ===
Refer to the step-by-step guidance on verifying and authenticating your email domain in the ActiveCampaign documentation.

=== Q7: Who do I contact for assistance if I encounter issues? ===
If you face issues and no Admin users are available, reach out to ActiveCampaign's Customer Experience team for support.

For further assistance, please refer to the relevant sections in the [[Account Management]] documentation.
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