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Abandoned cart automation
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== FAQ == === What should I do if contacts are not entering my abandoned cart automation? === Check that the trigger options are accurately configured and that the e-commerce integration is functioning properly. Ensure there are indeed contacts who have abandoned carts. === Can I send different emails to different segments of my audience? === Yes, you can create segments based on the conditions you define during the setup of your automation. === How many times can I use the abandoned cart feature per campaign? === You can only use one (1) '''Abandoned cart''' content block per automated campaign. === What e-commerce platforms are supported for abandoned cart automation? === This feature works with Shopify, WooCommerce, Magento, and any custom deep data integration that supports abandoned cart functionality. === How can I track the performance of my abandoned cart emails? === Enable tracking options such as '''Open/Read Tracking''' and '''Link Tracking''' to evaluate engagement levels after emails are sent. === Is there a limit to the number of products I can display in the abandoned cart email? === You can display a certain number of products, but this number cannot exceed 99. === Can I use this feature with direct campaigns? === No, the '''Abandoned cart''' content block can only be used with automated campaigns, not direct campaigns. By following these guidelines, you can create an effective abandoned cart automation that successfully encourages customers to complete their purchases, thereby enhancing your e-commerce performance. ```
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