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Using Conversations as a ticketing support system
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=== Common Use Cases with Examples === 1. **Handling Customer Queries**: Customers can submit support tickets through the inline form, and your team can efficiently manage and respond to these inquiries via the Unified Inbox. 2. **Tracking Support Issues**: Create a consolidated view of all support tickets, allowing your team to prioritize and address critical issues systematically. 3. **Feedback Collection**: Use the ticketing system not only for support but also to gather feedback on products and services during follow-up conversations.
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