Editing Troubleshooting form actions (section)

== FAQ ==
'''Q1: What happens if my contact already has an active status on my list?'''
A1: If a contact already has an active status on your list, they will not see the form submit action. Instead, they will trigger the confirmation action if you have double opt-in enabled.

'''Q2: How can I check if double opt-in is enabled for my forms?'''
A2: You can check the settings of your form within the '''Forms''' section in your ActiveCampaign account.

'''Q3: Can I customize the thank you message shown after form submission?'''
A3: Yes, you can customize the thank you message for your forms. Comprehensive guidance is available in the associated documentation.

'''Q4: Why is my form not redirecting to my site after submission?'''
A4: This may occur if double opt-in is enabled, and the contact already has an active status on the list. In such cases, the confirmation action is triggered.

'''Q5: What should I do if contacts are not receiving confirmation emails?'''
A5: Ensure that your email settings and lists are correctly configured, and check your email deliverability to ensure contacts receive confirmation emails.

'''Q6: How can I test my form before launching it?'''
A6: You can test your form by creating a sample submission using an email address not already on your list, allowing you to see how the form behaves upon submission.

By following the steps outlined in this guide and the attached resources, you can effectively troubleshoot form action issues within ActiveCampaign and ensure a seamless experience for your contacts.
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