Editing TLS 1.0 & 1.1 Deprecation FAQs (section)

== FAQ ==
=== Q1: What happens if I don’t upgrade my TLS settings? ===
If you do not upgrade to '''TLS 1.2''' or higher by May 31, 2019, any API calls made from your server will fail.

=== Q2: How can I learn which version of TLS I am using? ===
Run the command '''openssl version''' from your server’s command line to determine the version of TLS in use.

=== Q3: Do I need to upgrade if I am using a third-party integration? ===
Yes, you must ensure that third-party services like '''Zapier''' or '''WordPress''' are also updated to support TLS 1.2 or higher.

=== Q4: Can I get an extension for the upgrade deadline? ===
While ActiveCampaign cannot grant extensions, they provide ample notice for clients to make necessary adjustments.

=== Q5: What are the implications of not upgrading? ===
Failing to upgrade means that all API-related functionalities dependent on secure calls to ActiveCampaign will cease operation.

=== Q6: Is it necessary to work with a developer to upgrade? ===
While you can upgrade manually, collaborating with a developer is recommended to ensure proper implementation.

=== Q7: Where can I get more help regarding upgrading my TLS settings? ===
For further assistance, reach out to the ActiveCampaign Customer Experience Team through their [https://www.activecampaign.com/contact contact page].