Editing Phone Only Contacts (section)

=== FAQ ===
'''Q1: Is it mandatory to have an email address for Phone-Only Contacts?'''
A: No, it is not necessary to have an email address when creating Phone-Only Contacts; only a phone number is required.

'''Q2: What is E.164 formatting, and why is it important?'''
A: E.164 formatting is an internationally recognized format for phone numbers. It ensures better deliverability across various communication channels.

'''Q3: How do I import contacts using phone numbers?'''
A: You can import contacts by uploading a CSV file in which phone numbers are specified as the primary unique identifier.

'''Q4: Can I still use traditional email contacts with this feature?'''
A: Yes, Phone-Only Contacts is an additional capability and does not replace the ability to manage email contacts.

'''Q5: Do I need a special plan to access Phone-Only Contacts?'''
A: Phone-Only Contacts is available for all plan types, including Starter, Plus, Pro, and Enterprise.

'''Q6: Are there any limitations on the number of phone-only contacts I can have?'''
A: There is generally no specific limit imposed on the number of Phone-Only Contacts, but this may depend on your account plan specifics.

'''Q7: How does this feature facilitate mobile engagement?'''
A: This feature enables brands to collect and manage phone-centric contacts, enhancing the ability to engage with customers through SMS and WhatsApp, which are increasingly preferred communication channels.

For further information regarding the Phone-Only Contacts, you can refer to the [https://help.activecampaign.com/hc/en-us/articles/20773942638364 Phone-only contacts overview].
```