Editing Create a browse abandonment automation (section)

=== FAQ ===
1. **What is a browse abandonment automation?**
   A browse abandonment automation triggers follow-up emails to customers who have left items in their shopping cart without completing a purchase.
   
2. **How does the Browse Abandonment feature work?**
   It activates when a user abandons their session, sending an email with the products they viewed.

3. **Can I customize the email content?**
   Yes, you can customize the email with the '''Browse Abandonment''' content block and other elements.

4. **What types of products can I show in these emails?**
   The content block dynamically pulls in products that the customer viewed and later abandoned.

5. **Is there a limit to how many items can be shown in an email?**
   Yes, you can display up to 15 abandoned items in your emails.

6. **Can I use multiple Browse Abandonment blocks in a single campaign?**
   No, you can only use one '''Browse Abandonment''' block per campaign.

7. **What plans support this feature?**
   The Browse Abandonment feature is available for users on the [[Plus]], [[Pro]], and [[Enterprise]] plans.

By utilizing the browse abandonment automation, businesses can effectively engage potential customers and increase the likelihood of completing sales, thereby improving overall revenue and customer satisfaction.