Editing Contact tab (section)

== FAQ ==
=== Q1: What is the purpose of the Contact tab? ===
A: The '''Contact tab''' is designed to manage and display contact information, assign owners to conversations, and allow for internal note-taking.

=== Q2: Can I edit the contact's email address directly from the Contact tab? ===
A: Yes, you can edit the contact’s email address by clicking the '''pencil icon'''.

=== Q3: Are internal notes visible to the contacts? ===
A: No, internal notes are meant for team visibility only and cannot be seen by the contact.

=== Q4: How can I assign a contact owner? ===
A: You can assign a contact owner by designating the appropriate agent or team within the '''Contact tab'''.

=== Q5: What if my Contact tab isn’t appearing? ===
A: Ensure that you are logged into a plan that supports the WhatsApp Messaging feature, and try refreshing or logging out and back in.

=== Q6: How do I rearrange contact fields in the Contact tab? ===
A: Click the '''gear icon''' to access field settings, then use the '''drag handle''' next to each field to reorder them as desired.

=== Q7: Is there a limit to the number of notes I can add? ===
A: There is no specified limit to the number of internal notes you can add, but keeping them relevant and concise is recommended for effective management.

By understanding and effectively utilizing the '''Contact tab''', you can significantly enhance your customer communication workflow through WhatsApp within ActiveCampaign. For further information, you can explore related features in ActiveCampaign's documentation.
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