Editing ActiveCampaign for Salesforce Health Dashboard (section)

== FAQ ==

=== 1. What should I do if I do not see any sync data in the Health Dashboard? ===
Ensure that at least one sync has been performed post-integration setup. If no syncs are displayed, execute a sync and revisit the dashboard.

=== 2. How can I view the history of syncs? ===
The Sync Status component lists all inbound and outbound syncs sorted by the last modified date. You can scroll through this component to view past syncs.

=== 3. What does a "Failed" sync status indicate? ===
A "Failed" sync status means that there was an error during the synchronization process for one or more contacts or leads.

=== 4. How often are API usage statistics reset? ===
API usage statistics are reset every 24 hours, allowing you to monitor calls made within a set time frame.

=== 5. Can I modify the sync rules after integration? ===
Yes, you can adjust the sync rules within your ActiveCampaign for Salesforce integration settings as required.

=== 6. What is the significance of the "Skipped" count in the Sync Status? ===
The "Skipped" count indicates the number of contacts or leads that did not meet the established sync criteria and, therefore, were not synchronized.

=== 7. How can I learn more about Salesforce API limits? ===
For detailed information regarding Salesforce API limits, refer to the Salesforce API limits documentation [https://developer.salesforce.com/docs/atlas.en-us.salesforce_app_limits_cheatsheet.meta/salesforce_app_limits_cheatsheet/salesforce_app_limits_platform_api.htm].

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