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WhatsApp Messaging Flows “Menu” step
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== FAQ == '''Q1: How many response options can I include in a Menu step?''' A1: You can include up to three options if using buttons or up to ten options if using a dropdown list. '''Q2: How can I personalize the message in the Menu step?''' A2: Personalization can be achieved by clicking the '''lightning''' button within the message field. '''Q3: What happens if a user selects an option not provided?''' A3: The fallback message you specified will be displayed to guide them back on track. '''Q4: Can I use emojis as response options?''' A4: Yes, you can display options as text-based lists using number emojis. '''Q5: Is there a limit to how long my fallback message can be?''' A5: There are no specified character limits for the fallback message mentioned in the documentation. '''Q6: How do I prevent users from getting stuck if they answer incorrectly?''' A6: Use the toggle option for "Go to another step if the user doesn’t answer the question correctly" to redirect users if needed. '''Q7: Can I test my Menu step before going live?''' A7: Yes, it is highly recommended to test the flow to ensure it works as intended. By effectively utilizing the '''Menu''' step in your WhatsApp Messaging Flows, you can greatly enhance your communication strategies and user interactions. ```
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