Editing Use link actions with your campaigns (section)

== FAQ ==
=== What types of campaigns support link actions? ===
Link actions can be used in both direct and automated campaigns within supported email designers.

=== Can I use link actions in my templates? ===
No, link actions must be created on the campaign design page and cannot be utilized within templates.

=== How do I know if link tracking is enabled? ===
You can check for link tracking status on the Campaign Summary page. It should be set to '''On''' by default.

=== Can I have different link actions for the same URL used multiple times? ===
No, if the same URL is used more than once, the same link actions will apply to every instance of that URL in your email.

=== How do I add multiple actions to a single link? ===
While creating a link action, you can select multiple actions within the action dropdown when prompted during the setup.

=== Are there any email types that do not support link actions? ===
Yes, link actions cannot be used with 1:1 emails, "Text only" emails, "Custom HTML" types, and certain campaign types like "Unsubscribe" links.

=== How can I troubleshoot if my link actions are not working? ===
Make sure that link tracking is turned on, and confirm you are not using unsupported email types or creating link actions in templates.

For more information, you may visit the [https://help.activecampaign.com/hc/en-us/articles/115001566370-About-link-tracking ActiveCampaign help center].
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