Editing Unarchive your ActiveCampaign account (section)

== FAQ ==

=== What should I do if I forgot my password after my account was archived? ===
Once your account is archived, the '''Forgot Password''' option is no longer available. You will need to contact the Customer Experience team to assist with resetting your email.

=== Can I recover my account name, username, or password after it’s archived? ===
No, once the account is archived, these credentials cannot be recovered, and you will need to reach out to support for assistance.

=== How long does it take to unarchive my account? ===
The unarchiving process begins once your payment is processed and can complete within a short time frame. You will receive confirmation emails regarding the status.

=== What happens to my data if my account is archived for over a year? ===
If your account has been archived for more than a year, it will not contain any data as it is deleted. You will need to create a new account to continue using ActiveCampaign services.

=== Can I switch plans while unarchiving my account? ===
Yes, you can choose a different plan by selecting either '''Reactivate''' or '''Upgrade''' during the unarchive process.

=== What if my account is a partner or reseller account? ===
This article specifically addresses direct ActiveCampaign accounts. For partner or reseller accounts, refer to the necessary documentation on how to unarchive those accounts.

In conclusion, understanding how to unarchive your ActiveCampaign account is vital for users looking to regain access to their marketing tools and data. Following the outlined steps and best practices can ensure a smoother reactivation process.

For further assistance, feel free to browse more articles related to managing your ActiveCampaign account under the [[Accounts]] category.
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