Editing Split (section)

== FAQ ==

=== 1. What happens if two paths have the same number of contacts in a split test? ===
If there is a tie, '''Path A''' is declared the winner by default.

=== 2. Can contacts return to a split node after going down one path? ===
No, once a contact has taken one path in a split, they cannot return to the split to go down a different path.

=== 3. How can I determine the winning path in a split test? ===
A winning path is determined by the conditions set with the segment builder, based on the number of contacts that meet specific criteria.

=== 4. Is there a limit to how many paths I can create? ===
Yes, you can create between 2 and 10 paths for both split paths and split tests.

=== 5. What should I do if I need to make adjustments to the split action? ===
If adjustments are necessary while the automation is active, deactivate it first, make your changes, and then reactivate it.

=== 6. Can I use multiple split actions in one automation? ===
Yes, you can incorporate multiple split actions in a single automation, allowing for more complex routing of contacts.

=== 7. Are there any prerequisites for using the Split feature? ===
The Split action is available only to users on the Pro and Enterprise plans within ActiveCampaign.

By utilizing the '''Split''' action effectively, you can greatly enhance your marketing automation strategies and improve the overall experience for your contacts.
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