Editing Send SMS messages with automation (section)

== FAQ ==
*'''What plans support the SMS feature?'''
Only the '''Plus''', '''Professional''', and '''Enterprise''' plans support SMS messaging with the purchase of the SMS add-on.

*'''Do contacts need to opt-in for SMS messages?'''
Yes, you must have permission from contacts to send SMS messages to ensure compliance and respect privacy.

*'''How do I format international phone numbers?'''
International numbers must follow the E.164 format, which includes a "+" sign followed by the country code, area code, and local number.

*'''Can I customize the sender name?'''
Yes, you can set a '''Sender name''' that will be displayed to your contacts receiving the SMS.

*'''What happens if I send an SMS outside of the scheduled time?'''
If a contact reaches the SMS step outside the chosen timing or days, the message will not be sent, and they will move to the next step in your automation.

*'''How can I ensure my SMS messages are delivered successfully?'''
Make sure to store mobile numbers in the default phone field and format numbers accurately according to requirements.

*'''Is there a character limit for SMS messages?'''
Yes, SMS messages are limited to 160 characters to ensure they are compact and easily readable.

For additional information, you can view our SMS pricing page and learn about supported countries.
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