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=== FAQ === '''Q1: What plans include the "has forwarded" segmentation feature?''' A1: This feature is available on the '''Starter''', '''Plus''', '''Pro''', and '''Enterprise''' plans. '''Q2: Can I combine multiple conditions when creating a segment?''' A2: Yes, you can combine the "has forwarded" condition with other segmentation criteria to create more refined segments. '''Q3: Is there a way to track how many times a campaign has been forwarded?''' A3: Currently, ActiveCampaign allows you to segment based on whether a contact has forwarded a campaign but does not provide specific metrics on the number of forwards. '''Q4: Can segments be used with automation workflows?''' A4: Yes, segments can be utilized in automation workflows to enhance targeting and personalization. '''Q5: How do I delete a segment?''' A5: To delete a segment, navigate to the '''Segments''' section, select the segment you wish to remove, and click on the '''Delete''' button. '''Q6: What happens if I update a segment?''' A6: If you update a segment's criteria, the contacts included in the segment will be updated automatically based on the new conditions set. '''Q7: Can I revert to previous segment settings?''' A7: ActiveCampaign does not currently offer a way to revert to previous segment settings directly. You would need to manually reconfigure the segment to match prior settings. By following this guide, you should be well-equipped to successfully create and utilize segments based on "has forwarded" data within ActiveCampaign. ```
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