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=== FAQ === '''Q1: What is Salesforce Person Account Sync?''' A1: It is a feature that allows ActiveCampaign contacts to synchronize with Salesforce Person Accounts, ensuring that data across both platforms is consistent and updated. '''Q2: Do I need a specific plan to access this feature?''' A2: Yes, the Salesforce Person Account Sync feature is only available for users on the '''Enterprise''' plan in ActiveCampaign. '''Q3: Can I test this feature before full implementation?''' A3: Yes, you can test the Person Account Sync functionality in a Salesforce sandbox environment or an ActiveCampaign sandbox to verify compatibility. '''Q4: How does field mapping work?''' A4: You can define which specific ActiveCampaign contact fields will correspond to Salesforce Person Account fields during the setup of the sync. '''Q5: How do the integration tags work?''' A5: The integration will generate tags automatically to help identify and manage contacts that are part of the Person Account sync. '''Q6: What should I do if the sync is not working as expected?''' A6: Check the integration status, review field mappings, and ensure that the synchronization tags are being created correctly. '''Q7: Are there any limitations to using Person Account Sync?''' A7: The main limitation is that the feature is available only to users on the '''Enterprise''' plan, limiting access for other subscription types. For additional resources, you can refer to: * Sync Salesforce Person Accounts with your ActiveCampaign account: [https://help.activecampaign.com/hc/en-us/articles/20885932678684-Sync-Salesforce-Person-Accounts-with-your-ActiveCampaign-account] * How to connect Salesforce to ActiveCampaign: [https://help.activecampaign.com/hc/en-us/articles/360001106459-How-to-connect-Salesforce-to-ActiveCampaign#how-to-connect-salesforce-to-activecampaign-0-0] ```
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