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=== FAQ section === '''Q1: What do I need to do before sending SMS messages?''' A1: You must obtain explicit consent from contacts to send SMS messages and configure your settings properly. '''Q2: Can I use free link shorteners with SMS?''' A2: No, free or public link shorteners are prohibited in SMS communications. '''Q3: How can I ensure my contacts have opted in correctly?''' A3: Use a dedicated opt-in form that allows contacts to confirm their consent for specific SMS campaign types. '''Q4: What happens if a contact does not respond to an SMS campaign?''' A4: If you donβt send an SMS within a reasonable time frame after obtaining consent, you may need to obtain consent again. '''Q5: How do I unsubscribe contacts from SMS messages?''' A5: Include clear instructions in all messages on how to opt-out, typically "Text STOP to cancel." '''Q6: Can I send promotional messages to all my contacts?''' A6: No, you must have explicit consent from each contact for the specific types of messages you wish to send. '''Q7: What are the consequences of not complying with SMS regulations?''' A7: Non-compliance can lead to penalties, damage to your brand reputation, and the potential for your SMS campaigns to be blocked. By adhering to these SMS requirements, ActiveCampaign users can effectively utilize SMS marketing while maintaining best practices and compliance. ```
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