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=== FAQ section === '''Q1: Can I get a refund if I cancel my subscription before the next billing cycle?''' A1: No, ActiveCampaign does not offer refunds for any subscription payments made, even if you cancel before the next cycle. '''Q2: How can I try out ActiveCampaign before committing to a paid plan?''' A2: You can utilize the '''Free Trial''' available at [http://www.activecampaign.com/free] to evaluate the system. '''Q3: What happens if I violate the Terms of Service?''' A3: If you violate the Terms of Service, ActiveCampaign reserves the right to terminate your access without a refund. '''Q4: Who should I contact if I have questions about my subscription or billing?''' A4: For any questions regarding your subscription or billing, it's best to reach out to ActiveCampaign's customer service. '''Q5: Are there different refund policies for different subscription levels?''' A5: No, the same '''Refund Policy''' applies to all subscription levels: Starter, Plus, Pro, and Enterprise. '''Q6: Can I change my subscription plan without losing my balance?''' A6: Yes, you can change subscription plans, but you will not receive a refund for any amounts paid. '''Q7: Is it possible to dispute a charge made by ActiveCampaign?''' A7: It is advisable to review the '''Refund Policy''' before disputing a charge, as no refunds are guaranteed under the policy. By familiarizing yourself with the '''Refund Policy''', you can ensure that you manage your ActiveCampaign subscription effectively and avoid any potential issues regarding payments. ```
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