Editing Pipedrive integration (section)

== FAQ ==

'''Q1: How often does the inbound sync run?'''
A1: The inbound sync runs every 30 minutes.

'''Q2: Can I connect multiple Pipedrive accounts?'''
A2: Yes, you can connect more than one Pipedrive account to your ActiveCampaign account.

'''Q3: What happens if I disconnect my Pipedrive account from ActiveCampaign?'''
A3: Once disconnected, you will no longer sync contact information, but no data will be lost in Pipedrive.

'''Q4: Are tags created when syncing contacts out to Pipedrive?'''
A4: No, the outbound sync does not add tags to contacts in Pipedrive.

'''Q5: How do I restart the sync if there are changes to my filters?'''
A5: Use the '''Restart''' button available on the Pipedrive app page in ActiveCampaign to refresh the sync.

'''Q6: Will the integration create new fields in my ActiveCampaign account?'''
A6: No, you must have custom fields created before mapping them to Pipedrive fields.

'''Q7: What should I do if I encounter issues with contacts not syncing?'''
A7: First, check that the required fields are mapped correctly and contact Pipedrive Support if necessary.

By understanding and utilizing the Pipedrive integration within ActiveCampaign, you can improve the management of your contacts and streamline your sales processes effectively.
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