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=== FAQ === '''Q1: Can I use the "Order is updated" trigger without integrating with Shopify or WooCommerce?''' A1: No, this trigger requires integration with either Shopify or WooCommerce. '''Q2: What should I do if my contacts arenβt entering the automation?''' A2: Ensure that the automation is set to '''Active''' and that your trigger settings are correctly configured. '''Q3: Can I segment contacts when they enter through this trigger?''' A3: Yes, you can use the '''Segment the contacts entering this automation''' option to filter entries to your automation to specific criteria. '''Q4: How do I know when to set the automation back to "Active"?''' A4: You should set the automation back to "Active" once you have finished editing it and are ready for the new settings to take effect. '''Q5: What happens if the order status changes multiple times?''' A5: Depending on your configuration of the '''Runs''' setting, the automation can either trigger once or multiple times as statuses update. '''Q6: Is there any limit to the number of segments I can create for this feature?''' A6: There is no hard limit on the number of segments, but keep in mind that complex segments may affect performance. '''Q7: Can I edit the content of the automated message based on order status?''' A7: Yes, you can customize automated messages to fit the expected customer experience depending on the order status. By understanding and properly leveraging the '''Order is updated''' trigger, you can significantly enhance your customer engagement strategy through streamlined communication based on real-time order updates. ```
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