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== FAQ == '''Q1: What metrics are available in Messaging Performance?''' A1: The available metrics include open rates, click rates, click to open rates, and unsubscribe rates. '''Q2: How can I improve my email click rates?''' A2: Experiment with different designs, compelling call-to-action buttons, and segmenting your audience based on their interests to enhance click engagement. '''Q3: Are there any prerequisites to use the Messaging Performance feature?''' A3: No, the feature is available to all users as part of their ActiveCampaign account. '''Q4: Can I access Messaging Performance for automated campaigns?''' A4: Yes, the feature specifically focuses on emails within automations, allowing for detailed performance insights. '''Q5: How often are the performance metrics updated?''' A5: The performance metrics are updated in real-time as recipients interact with your emails. '''Q6: Is there any additional training or resources available for interpreting performance data?''' A6: Yes, refer to the [[Overview of automation statistics]] for more detailed guidance on understanding your performance metrics. '''Q7: What should I do if I see a high unsubscribe rate?''' A7: A high unsubscribe rate indicates that the content may not match your audience's expectations. Review the emailโs content and consider adjusting your targeting or messaging strategy. For further assistance, consult the [Overview of automation statistics](https://help.activecampaign.com/hc/en-us/articles/18489509394844) for additional insights and practices. ```
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