Editing How downgrades work (section)

=== FAQ ===

'''Q1: Can anyone downgrade our ActiveCampaign account?'''
A1: No, only Primary Admins and users with purchase permissions can perform a downgrade on the account.

'''Q2: How long does a downgrade take to process?'''
A2: Downgrades take effect at the beginning of your next billing cycle.

'''Q3: What happens to our data after a downgrade?'''
A3: Your data will remain intact, but your account will be subject to the limits of the new plan tier.

'''Q4: Can I downgrade if I'm currently within a billing cycle?'''
A4: Yes, but the changes will not take effect until your next billing cycle begins.

'''Q5: What should I do if I cannot self-serve my downgrade?'''
A5: Contact our Customer Experience team for assistance if self-service options are unavailable.

'''Q6: Are there any fees associated with downgrading my plan?'''
A6: There are no specific fees for downgrading, but your new rate will apply starting the following billing cycle.

'''Q7: Can I upgrade again after downgrading?'''
A7: Yes, you can upgrade your account at any time by following the appropriate procedures.

By familiarizing yourself with these steps and frequently asked questions, you'll be better equipped to manage your ActiveCampaign account efficiently.
```