Editing Engagement Tagging (section)

== FAQ ==
=== 1. What are the benefits of using Engagement Tagging? ===
Engagement Tagging helps to identify customer engagement levels, maintain clean lists, and strategize re-engagement efforts for inactive contacts.

=== 2. Can Engagement Tagging automations track retroactive engagement? ===
No, these automations only capture engagement data from the moment they are implemented going forward.

=== 3. Are Engagement Tagging automations available on all ActiveCampaign plans? ===
Yes, the Engagement Tagging automation recipes are available across all ActiveCampaign plans.

=== 4. How often can contacts re-enter the Engagement Tagging automations? ===
Contacts can enter the automations multiple times based on the triggers set for actions like reading emails or visiting web pages.

=== 5. What is needed to track website visits effectively? ===
To effectively track website visits, ensure that '''site tracking''' is enabled in your ActiveCampaign account.

=== 6. Where can I find detailed reports on engagement? ===
Engagement can be assessed through the '''Reports''' section in the left menu, where you can view open and click rates as well as lists of engaged and unengaged contacts.

=== 7. How do I customize the engagement tagging intervals? ===
The intervals for engagement tagging are included in the automation but can be modified within the Automation Builder to meet your specific requirements.

For more information on the Engagement Tagging feature and other helpful topics, consider exploring ActiveCampaign's live workshops and additional resources available through their documentation.
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